Recognizing the Signs of an Emergency

Our family and friends recently descended on our parents’ house like a pack of swarming bees. Within a week, mom and dad were host to eleven adults, five dogs and one very spoiled grandson.  Between visits from Santa (who had to use a door vs. the roof), the cutthroat games of Scrabble and the amazing smells coming non-stop from the kitchen, we were fortunate to notice that something wasn’t right with dad.

Dad is the type of stubborn, stiff-upper lipped man that won’t admit there’s a problem until it’s too late.  He raised us the same way.  When we were kids, my sister was the pitcher for our softball team and was winning a big game.  Half-way through, someone threw a bad which bounced and broke off part of her front tooth.  Dad made her play out the rest of the game (which they won).  Thankfully, he’s mellowed in his old age and when he couldn’t catch his breath, he knew something was wrong.  Turns out, he was having a heart attack.

Dad’s symptoms we’re that severe.  He was short of breadth and not until he was walking in the hospital some time later did he feel any pain.  Thankfully, with calls to our aunt (who is a retired physician’s assistant and our go-to medical expert) and encouragement from mom, dad took some aspirin, left for the hospital and was able to walk in under his own power.  If mom hadn’t insisted that he leave when he did or he didn’t finally put down his guard and go, he most likely would have died.

Learn the Signs of a Heart Attack

According to the American Heart Association, heart attacks can have many symptoms including:

·     Chest discomfort –Most heart attacks involve discomfort in the center of the chest that lasts more than a few minutes, or that goes away and comes back. It can feel like uncomfortable pressure, squeezing, fullness or pain.   Most heart attacks involve discomfort in the center of the chest that lasts more than a few minutes, or that goes away and comes back. It can feel like uncomfortable pressure, squeezing, fullness or pain. 

·     Discomfort in other areas of the upper body – Symptoms can include pain or discomfort in one or both arms, the back, neck, jaw or stomach. 

·     Shortness of breath – with or without chest discomfort.

·     Other signs – may include breaking out in a cold sweat, nausea or lightheadedness.

(Source:  American Heart Association)

Dial 9-1-1 Fast
Heart attack and stroke are life-and-death emergencies — every second counts. If you see or have any of the listed symptoms, immediately call 9-1-1 or your emergency response number. Not all these signs occur in every heart attack or stroke. Sometimes they go away and return. If some occur, get help fast! Today heart attack and stroke victims can benefit from new medications and treatments unavailable to patients in years past. For example, clot-busting drugs can stop some heart attacks and strokes in progress, reducing disability and saving lives. But to be effective, these drugs must be given relatively quickly after heart attack or stroke symptoms first appear. So again, don't delay — get help right away!

(AHA http://www.heart.org/HEARTORG/Conditions/911-Warnings-Signs-of-a-Heart-Attack_UCM_305346_SubHomePag

Know the signs and don’t hesitate to react.  Thankfully for us, it worked for our family as dad came through with flying colors.  While we started the new year off with him still in the hospital, he’s now back at home going to cardiac rehab and learning to love the taste of chicken breasts (ok, mostly).

How We Became Our Best Test Users

Over Christmas, Dad had a heart attack.  As with most emergencies, we didn’t know it was coming.  But, we were prepared.  Thankfully, we already were using Making Care Easier for our own family, so we knew where all his information was and mom was able to guide him through the admissions and examination processes easily.  Once we knew what we were dealing with, we put up a note to his care team and on Facebook alerting family and friends what was happening.  Facebook is great for sharing pictures of my nephew and general updates, but it’s not private enough to share health updates and not where daily tasks and appointments should be shared.
  
Through MCE, we were able to access his emergency information and keep everyone up-to-date.  I was able to jump on the MCE mobile app and alert everyone when he was going into surgery.  The hospital had free Wi-Fi, so I was able to grab my iPad and add new members to his team and alert everyone when we needed something.  When I got home, I went online to the MCE website to send group e-mails to his MCE care team and personal messages to the dozens of people who wanted to know how things were going.

Not only did I save time, but I was able to keep everyone updated throughout the process.  Plus, a few family friends asked to join his care team, which we gratefully accepted.  As a happy, unexpected result, I was able to rekindle friendships and get help from those I never would have considered asking prior to using MCE.  While we hadn’t used mom and dad’s MCE account on a daily basis, it was great to have when we needed it.
For us, it was more than just accessing information when we needed it and e-mailing out updates.  We were able to send out tasks, find products and share articles and other information.  Not only did we deal with the firestorm of questions, but we were able to mobilize our friends and family.  We were able to send out tasks like “Who’s going to bring Liam to the hospital to visit?” or product requests like “Dad needs shirts that button down the front”.  Even today, we continue to share articles and update his medicine charts as things change.  Best of all, we could track what was happening and people on our care team felt like they were doing things to help.
 
Thankfully for us, dad came through with flying colors.  While we started the new year off with him still in the hospital, he’s now back at home going to cardiac rehab and learning to love the taste of chicken breasts (ok, mostly). While we never wanted to be our best test users, we were glad MCE was there for us when we needed it.  We hope MCE can help your family as well.